We read every email. Here's where to send it.
Questions about an order, listing, or your account? Email support@epicmarine.app. Include your account email and order ID if applicable so we can help faster.
Before emailing, check the FAQ — the answer may be a click away.
Report an issue from your dashboard on the order in question. That's the fastest path to resolution — it lands directly in our queue with all the relevant order context attached.
For data access, deletion, or privacy questions, email privacy@epicmarine.app. See our Privacy Policy for details on your rights.
Interested in partnering with EpicMarine or covering the marketplace? Email hello@epicmarine.app.
We aim to respond to support requests within 1 business day. Dispute decisions generally resolve within 3 business days once both parties have responded.